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Customer Testimonials

Our staff at Factory Direct Drapes™ is very grateful to have received the "trust" of so many customers over the past fifty years. In fact, many of customers have come back over the years and purchased several window coverings with us. We have really enjoyed working with entire families. There are innumerable stories and instances of parents first trying out products. When their relatives, friends, or grown children saw our drapes or listened to the stories of unbelievable savings, they also ended up becoming some of our satisfied customers too.

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"Customer service was very helpful. He even emailed large pictures of the two I was interested in and I was able to print those out and see what would look best in my living room. The quality of the drapes is much better than I had even hoped for. Would most definitely purchase again."

- Kathy, Washington


"I could not be happier with my new drapes. The quality of workmanship is perfect and the material is beautiful. Thank you!"

- Gail, California


"Almost a year ago (March 2007) I contacted Factory Direct Drapes and receive a sample (Sateen Light Blue). I could not order at that time, and when I looked at your web site on 7 Jan. that material did not show up. I contacted Jeremy, He took time to look in the warehouse and found enough material for my order. We placed the order on the phone, and unbelievable my drapes arrived the evening of the 10th. We are extremely happy with the quality and the workmanship. Your company to customer relationship is remarkable. Please extend a WELL DONE to all that had a part in this. I will gladly recommend your services.I expect to place another order shortly."

- Richard, Nevada


"I recently married and my husband, like most men, does not have good window treatments. I was a little lost until I found your website through Google and watched your videos. THANK YOU!! Fabulous site!"

- Amy, Texas


"The site contained a nicely organized, wide selection of colors, fabrics and designs. I was very pleased."

- Larry, California


"I really loved the self explanatory videos on measuring for drapes."

- Jerome, Maryland


"The drapes are wonderful. I did not get the drapery rod, but that was UPS's fault. Factory Drapes responded right away to my e-mail complaint and have put another one in the mail to me. I would purchase from Factory Drapes again. Their customer service is great and they are quick to respond to problem. They are heads & shoulders above most online companies."

- Greg, South Dakota

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